Big agency experience and reach, with boutique agency attention and culture.

/ We’re always on the hunt for the best and brightest communications professionals that will passionately pursue our clients’ objectives and ultimately Elevate their bottom line. We’re headquartered in the heart of Boston’s Back Bay on Newbury Street, and we’re proud to be based in the Hub of the innovation universe, with key personnel in Park City, Philadelphia and West Palm Beach. /

Current Job Openings

Elevate Internships

Our internship program is open to college students or recent graduates interested in pursuing a career in public relations. Our intern positions are paid and are semester-based (Fall, Spring and Summer.) Interested applicants should send a resume and cover letter to info@elevatecom.com.

Account Manager

I. Job description: The Account Manager is responsible for managing all aspects of assigned accounts including the successful execution of all client programs, campaigns, and initiatives, the supervision of all designated account team personnel, and serves as Elevate’s primary client contact. In addition, the account manager must demonstrate a commitment to increasing technical skills, developing staff, contributing to agency initiatives, best practices & approaches and seeks new client opportunities through new business efforts.

II. Duties & Responsibilities: The primary responsibilities for each function are described below.  Additional responsibilities may be assigned as required.

III. Account Strategy & Agency Resources: The primary responsibilities for each function are described below.  Additional responsibilities may be assigned as required.

  • Assist in planning the strategic approach and developing an hours and cost budget for each project/account
  • Direct agency onboarding procedures for each client
  • Participate in fee negotiation, billing and collections
  • Achieve account profitability goal based on budgeted expectations
  • Manage account P&L and ensure adherence to agency procedures and protocols

Account Management

  • Develop, implement, and evaluate strategic marketing communications programs for assigned clients
  • Manage all team activities for assigned accounts, ensure results are maximized & deadlines are met; delegate responsibilities to team members; maintain high quality of work and manage all aspects of agency/client engagement including:
    • Program execution in alignment with client SOW, assigned hours and fees
    • Account management protocols & processes
    • Tracking account activity, deliverables & deadlines
    • Results & activity reports
    • Client relationship management
    • Account resources including staff hours and assignments, budgets service fees and expense budgets
  • Utilize project management skills to take ownership of all account deliverables, programs and projects
  • Serve as final arbiter on quality control of all client & agency content and collateral before dissemination to clients or internal agency lead
  • Conduct and lead internal account brainstorming meetings
  • Maintain outstanding client relationships through successful execution of client initiatives, effective communication, reporting and problem-solving
  • Serve as primary client/agency interface; plans and lead client meetings (including client contract/financial discussions)
  • Establish realistic client expectations on projects; ensure clients are consistently informed of program status and results in adherence with agency protocols

Media Relations

  • Identify and secure media placements across all relevant mediums and media segments and conceptualize creative approaches to maximize editorial placements and earned impressions surrounding all client initiatives, campaigns, programs and projects
  • Plan, conduct and/or supervise staff on all tasks including proactive media outreach, etc.
  • Draft and/or review and edit all media materials including press releases, media advisories, pitches and other media collateral
  • Create develop and pitch story ideas and interview opportunities to consumer, trade, online and business press
  • Manage and grow strong relationships with editors, reporters, columnists, bloggers, and their media contacts
  • Ensure account team effectively, quickly, and accurately responds to media requests for information

Account Team Management & Staff Development

  • Manage employees working on related accounts
  • Provide clear direction on assigned client projects
  • Schedule staff workloads to maintain agency-established standards for billable hours and staff utilization rates and minimize staff overtime and downtime
  • Train staff through direct supervision of client engagements and work/performance reviews
  • Provide regular and direct feedback to staff regarding their performance to promote morale and enthusiasm
  • Communicate with Director or Vice President on regular basis about individual staff performance
  • Conduct effective and timely staff evaluations at the conclusion of projects and participate in semi-annual evaluation and career counseling sessions, and annual goal setting and planning as requested by the Director or Vice President
  • Actively mentor account managers and account coordinators
  • Develop spirit of teamwork and high morale among people working under your direction
  • Enhance the creativity of staff
  • Assists Human Resources with the interview process

Agency Development

  • Participate in administrative functions of the company, including staff meetings, office support and team-building exercises
  • Support additional client activities as requested by agency leadership; actively participates in special projects of the agency

New Business Development

  • Demonstrate ability to market and sell agency services, and develop a thorough understanding of the services offered by agency
  • Expand services provided to existing clients by identifying client needs and gaining client confidence
  • Participate in new business development inquiry meetings & evaluation and development of new business plans, proposals and scopes
  • Identify marketing opportunities created through business and social contacts and participation in industry and civic organizations

IV. Qualifications

  • 5-8 years of public and media relations experience with a minimum of 5 years public relations agency experience.
  • Bachelor’s degree in communications, marketing, public relations or related field.
  • Sector experience
  • Strong corporate communications experience servicing B2C and B2B
  • Proven track record in successfully designing and executing multi-faceted public relations campaigns in an agency environment
  • Practical knowledge of core public relations agency tools and platforms including media & social media monitoring tracking and reporting, media database software, Influencer engagement platforms
  • Management – supervision, client relations, project management, time management, understanding of daily operations of a PR agency
  • Marketing – strong knowledge of marketing strategy and the tools used to support marketing communications and branding campaigns (media relations, advertising, collateral, events, Internet, grassroots, etc.)
  • Capabilities – multi-tasking, performing under tight deadlines, problem solver, delegation, leadership, attention to detail, organized and accepting direction/constructive criticism
  • Personality traits – strong leader, team-player, persistent, optimistic, service-oriented, personable, can-do attitude, confident, initiative, honest, responsible
  • Thorough understanding and proven experience generating quality press and earned media coverage in all channels, both nationally and in local markets
  • Excellent written and verbal skills including Associated Press style format
  • Computer – Microsoft Word, Excel, Outlook, PowerPoint
  • Willingness to travel for client events, press tours, trade shows and meetings

The above is intended to describe the general nature and level of the work being performed by the person/people in this position. This is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities associated with this position. Interested applicants should send a resume and cover letter to info@elevatecom.com.

Account Coordinator

I. Job description: The Account Coordinator is responsible for coordinating all activities, as well as performing administrative assignments under the direction of an Account Executive. They will function as a member of the account management team and assist in the day-to-day administration of communications, public relations and marketing initiatives to attract and retain existing agency clients. This individual must maintain a high level of awareness as it relates to client activities, have detail-oriented project participation and a professional communication style with all agency clients.

II. Duties & Responsibilities:

Account Management

  • Maintain account tracking sheets on a weekly basis
  • Draft and finalize agendas and deliverables for calls/meetings
  • Take ownership of deliverables and projects
  • Maintain client communication distribution lists
  • Draft, develop and edit/proof media and other materials as assigned by Account Manager, including press releases, media advisories, calendar listings, photo captions, pitch letters, interview briefs, executive bios/fact sheets and memos in a precise and efficient manner
  • Create, maintain and update client-specific media lists
  • Media database management
  • Editorial calendar development
  • Interact with clients and client representatives as directed by Account Management

Media & Influencer Relations

  • Draft media relations and social media tracking reports and sponsorship activation impact reports
  • Analyze coverage reports
  • Identify and capitalize on trends and offer strategies to enhance future media relations outreach efforts
  • Conduct research related to client initiatives to maximize delivery of coverage/gross impressions through media placements
  • Coordinate activities of vendors including photographers, videographers, video production firms, as assigned by account management
  • Assist on administrative assignments as assigned by manager

Client Reporting

  • Coordinate media and influencer coverage tracking, monitoring, measurement, and reporting for assigned clients
  • Research, pursue and track client speaking opportunities

III. Qualifications

  • 1-3 years experience in a public relations agency setting preferred
  • Aptitude for and proficiency in monitoring the news and media landscape with an eye toward identifying business, technology, consumer and cultural trends that may be relevant and timely opportunities for particular clients
  • Analysis requirements include tracking and trending goal metrics for concurrent PR campaigns, reporting progress-to-goal metrics, pull-through of key messages and tracking evolution of the public dialogue for particular clients
  • Strong sense of urgency, and be incredibly organized and deadline-oriented
  • Proven project and event management skills
  • Keen understanding of social media tools and digital PR experience (blog campaigns, lead generation, etc.)
  • Effective listening, strong verbal and written communications skills
  • Strong organizational and time management skills
  • Accepting of challenges and ability to solve problems
  • A creative and innovative mindset
  • Ability to think analytically and strategically
  • Advanced proficiency in Microsoft Office and internet research
  • A can-do, proactive attitude with clear understanding of a team approach; ability to motivate others and mentor junior staff members

The above is intended to describe the general nature and level of the work being performed by the person/people in this position. This is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities associated with this position. Interested applicants should send a resume and cover letter to info@elevatecom.com.